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Activesync Conflict

by adamsjason / October 17, 2007 7:26 AM PDT

Hi, Activesync is reporting a conflict with my outlook calendar but when i
click on resolve the pop up resolve window is showing an invalid email
address - but the email address isn't in my outlook contact list nor in the
list on my pda?
Whats going wrong?

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Stumper.
by R. Proffitt Forum moderator / October 17, 2007 8:36 AM PDT
In reply to: Activesync Conflict

Without the exact "errror message" I can't see if there is an existing article on this.

Bob

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No message
by adamsjason / October 17, 2007 5:48 PM PDT
In reply to: Stumper.

Bob,

there isn't an error message, when i cradle the pda sync starts and reports that there is an unresolved item in the calendar. I click resolve and a window comes up, which I presume is supposed to show what the unresolved item is. But the unresolved item isn't a calendar item it's an email address.
It says that outlook doesn't recognise the address (the address is in the format "surname, first name {organisation name} - the email address is my work internal email address, and its probably on an email i forwarded home.
Tom

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My bad.
by R. Proffitt Forum moderator / October 17, 2007 10:38 PM PDT
In reply to: No message

Then "the message" as in your writing "Activesync is reporting a conflict with my outlook calendar". Put the message in quotes so I don't have to guess.

Bob

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As requested
by adamsjason / October 18, 2007 4:43 AM PDT
In reply to: My bad.

"outlook doesn't recognise the address (the address, an email address) is in the format "surname, first name {organisation name}"

In quotes

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See that comma?
by R. Proffitt Forum moderator / October 18, 2007 6:33 AM PDT
In reply to: As requested
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sorted it
by adamsjason / October 18, 2007 6:44 AM PDT
In reply to: See that comma?

Hi, thanks but just sorted it before you posted - I created a contact for my work email address and then associated the problem address with it (still doesn't explain why an email address issue would appear under calendar.
Tom

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