Windows Vista forum

General discussion

Active X won't install after new hard drive.

by ehlersgrub2 / July 26, 2009 1:31 AM PDT

I have two computers, both with vista HP. The hard drive on my laptop crashed so I got new hard drive and had Vista HP installed and then installed the software I previously had on the computer. The following link will not work on the laptop. It works fine on my desktop with the same operating system. I went through all the internet settings and set them the same as the desktop, rebooted and it still doesn?t work.
I then get this message:
To help protect your security, your web browser stopped this site from installing an Active X control on your computer. Click here for options?..
I click and then get:
The publisher could not be verified. Are you sure you want to install this software.
I select install but nothing happens. Any suggestions? Thank you.

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On my Vista, and using Firefox
by MarkFlax Forum moderator / July 26, 2009 4:27 AM PDT

I see that the web site uses Java. I also just tried IE8, and with both browsers my Java Console just started and placed an icon in the Notification Area, (near the clock). Then the site worked OK for me.

Check your IE (Tools > Manage Add-ons), and see if the Java(tm) Plugin is installed and if so, is it enabled.

If installed and enabled but the site still doesn't work, then perhaps you should uninstall Java from the Control Panel Programs and Features, then reinstall it. I would reboot the system after the uninstall, just to ensure all references to Java are deleted.

This guide may help;

Another alternative, try a different browser, eg Safari, Chrome, Firefox, etc.


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Active X, Java Plugin
by Ehlersgrub / July 28, 2009 12:13 AM PDT

Hi Mark,

Just wanted to say thank you for the advice. Sorry it took so long to get back. I had previously done a Java down load but apparently it didn?t work or I downloaded the wrong stuff. I looked for the plug-in you mention in manage add ons, it wasn?t there so I did the download and now it works fine. Thanks again.


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(NT) Glad you got it sorted, and thanks for posting back.
by MarkFlax Forum moderator / July 28, 2009 5:23 AM PDT
In reply to: Active X, Java Plugin

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