It would sure help if we knew more about your computer including the operating system. In the meantime, based upon your earlier thread at THIS LINK, please follow the instructions below:

Make sure that you've got the newest version of Java and the Windows Script engine. Both are used frequently on chat sites..Click on the link to Sun's Java below, then click on the ''Download JRE 5.0 Update 6'' download link that is in the ''JRE 5.0 Update 6 includes the JVM technology'' section. Download the full ''Windows Offline Installation'' file to your desktop,(about 15 MB), scan it with your antivirus (just to be sure it's clean). ONce that's done, if you've already got a Sun Java version on the computer, open the Control Panel, double click on the "Add/Remove Programs" section, then uninstall all previous version of the J2SE Java listed there. Once that's done, then install Java 1.5 from the downloaded installer.

http://java.sun.com/j2se/1.5.0/download.jsp

AFter that, since we don't know your operating system, please download and install the updated Script engine from the appropriate link below:

Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0

Windows Script 5.6 for Windows 2000 and XP

At the link above, you'll need to validate your version of XP which isn't a problem as long as its legal.

After everything is installed, then open the Control Panel, double click on the ''Internet Options'' icon, then click on the ''Advanced'' tab. When that loads, scroll down to the ''Java(Sun)'' section and make sure there is a CHECK mark next to: ''Use Java,....''. Click on Apply. Then scroll to the ''Multimedia'' section and place a CHECK mark in the ''Play Sounds In Web Pages'', ''Play videos in Web Pages'', & ''Show pictures'' box and UNCHECK the box next to ''Show download Placeholders:'', then click on Apply, then Ok. Then click on the "Security" tab in "Internet Options". Once that opens, click on the "Internet" icon (the World globe), then click on the "Custom Level" button. When that loads,make sure the "Reset to" line says: "Medium", then click on the "Reset" button, then select "Yes/OK". It asks: "Are you sure?".
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Hope this helps and let us know how it goes..

Grif