I've had to replace the motherboard in my Dell D830 Laptop. I purchased this unit 3 years ago as 'refurbished'.
It included MS Windows 7 Home Premium and MS Office Professional 2010.

When I started the system following the repair, Windows informed me that it had 'detected a hardware change...'
And I needed to 'Activate' within 3 days. However, I restarted the system and I haven't been asked to 'Activate' again (4 days since)???

It's a different story concerning the MS Office Professional, as that is constantly requesting 'Activate' each time I attempt to use Word 2010. I'll address that issue next time I have access to WiFi @ my nearby cafe. Just need to locate 'Product Key'.

Can anyone possibly explain why MS Windows 7 Home Premium seems to have accepted the replacement motherboard + increase RAM from 2GB to 4GB?? The system seems to reliably boot up each time, allowing me to use VLC.



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Windows tracks hardware changes.

And this will happen. Since only Microsoft can fix activation issues you (and I) end having to call this in.

You have a VALID ISSUE. But let me warn you to never say "I upgraded my motherboard." That will not get you a new key. What you must say is the old motherboard DIED and this is the new board to replace it. Vary the story and Microsoft may deny the new CDKEY.

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Thanks once again

Many thanks for your kind help.

Fully understand. Guess that's an additional task when rescuing old systems and running MS software.


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old XP original system
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Much appreciated.

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Start > control panel > system

Bottom of the screen.
Does it show activated?

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Activate OS System

Lot of thank you for giving helpful information.

Thanks again

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