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General discussion

acrobat reader

by trucksales Jul 28, 2007 1:22AM PDT

I have taken over a different computer at work. acrobat reader is not installed on the machine at this time. The adobe download manager is.
When I try to install reader 8.10 on a windows XP system I get the following error...

Error 1402 Could not open Key. Hkey_local_machine\software\classes\acroiehelper.acroiehelperobj\clsid

I looked in the registry and can access any keys except the ones pertaining to acroiehelper.

I am not experienced with registry modifications so I need help as to the proper direction to go from here.

Discussion is locked

2 Posts

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This takes a little work. Not much.

by r. proffitt Former Forum moderator Jul 28, 2007 1:30AM PDT

What it appears to be is PERMISSIONS and OWNERSHIP of said key.

Sadly in NT/2000 you can't edit these items in regedit. You have to use regedt32. Run that and look at the Security, Permissions when you get to that key.

Add "your account."

Bob

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Bob's guidance should be adequate but ...

by Edward ODaniel Jul 28, 2007 8:27AM PDT

unless there is some reason you absolutely need Acrobat Reader you might consider FoxIt - http://www.foxitsoftware.com/pdf/rd_intro.php - which is smaller, faster, and handles PDF files quite well.

The newer versions of Acrobat Reader (since 6) all seem to tend towards various problems.

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