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Acer nitro help

Apr 6, 2019 5:51PM PDT

Hello I need help trying to figure out my acer nitro it’s stuck on the logo and there is no circle I don’t really understand what’s going on with the device this happens today somwere at 6 as I was trying to reset the device

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What reset?
Apr 6, 2019 5:59PM PDT

Some factory resets just bomb out and you have to clean install the OS, drivers and apps.

For folk new to this, ordering and using the restore media is a lot less work.

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PS. One thing to check.
Apr 6, 2019 6:00PM PDT

On factory resets ALWAYS unplug USB devices and remove any media from all ports and drives.

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