Acer monitor keeps saying "input not supported"

May 29, 2016 10:51AM PDT

Not sure if this is the right place to ask but I couldn't find a monitor forum category.
Whenever I power up my acer laptop, the monitor doesn't seem to connect and instead says "input not supported". I've also tried booting my computer into safe mode however then my monitor says "no signal" in safe mode.
This has been happenening for the past couple days and I'm started to really get frustrated (as you can tell from my username).

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While I've set this up too many times.
May 29, 2016 11:08AM PDT

It can be a bad monitor, no output on the PC or settings. I find folk struggle with settings because there are a dozen settings and a dozen different ways in the PCs I've run into. This means I can't tell you exactly how to setup your Acer laptop.

The laptop model eludes me so I can't see if Acer tells how either.

What's next? Try this monitor on a good PC to see if it works. If the display works on another PC or other source then we get back to the laptop's manual and the web.

It's frustrating and best done with a service call but we'll try here.

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Thanks for the reply
May 29, 2016 11:35AM PDT

I've had the monitor working on my laptop for a while but this problem just suddenly occured.

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you keep saying monitor
May 29, 2016 11:48AM PDT

for clarification - are you talking about laptop screen or do you have a second monitor?

if you are talking external monitor, try it on another computer. also try a different cable.

if you are talking about the laptop screen, try an external monitor to see if you have the same issue.

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May 29, 2016 1:20PM PDT

Yes I'm talking about the external monitor

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Details still missing.
May 29, 2016 2:16PM PDT

I can't find the models we are looking at, connections and more. For now you need to test this monitor with another source and this laptop on another display.

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until you try the suggestions
May 29, 2016 6:33PM PDT

until you try the suggestions and give the results, there really is nothing more anyone can do for you. we are not sitting in front of your computer and need a starting point.

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