Each user will have their favorite and may give you differing advise based on their experiences. For example, our agency has used Panasonic, HP's and Toshiba's. They've generally worked well, but our type of use may be different than your's. Use any information you get but make sure to do some research on your own. A good research tool is the Google search engine. Click on the link below, type in "Acer.com" (or anything else for that matter), then research the product, the company, and anything that you want. (Acer has headquarters all over the world including Taiwan, Malaysia, Switzerland, and the U.S.)
When it comes to support, something local will normally be the easiest to deal with. Find a company, or local shop, near you and check their references.
Hope this helps.
companies such as IBM, HP?
I am the first time notebook buyer and I was in the process of determining which one is the best for me. I was almost about to make up my mind on IBM thinkpad R51 when - I noticed the similarly featured laptop is sold $500 less from Acer! Despite great features, Cnet hasn't given it any awards or "editor's pick" so the information about those machines are basically scarce - in the very beginning I was really leaning toward Toshiba, Sony, Panasonic, Fujitsu etc. as they are from my country (Japan) and I get a little patriotic vent about this,but heard that the service in the U.S. is horrendous so I gave up on it - how is Acer with regard to this? Is Acer a Chinese company? Do they have a good service? Any resource to find out more about the company and its products, and its user ratings etc.?