I don't know Acer products at all, but does Acer not give a hidden recovery partition for just such eventualities? For instance, when you turn on the system and it begins to load, (BIOS and POST checks), is there an option to press ALT+F10 to enter the recovery options? The keyboard combination may be different, but if it is there then recovery will reformat and reinstall Vista from that hidden partition.
If not, then may be your BIOS is not recognising that you want to bootup from a CD/DVD. When you turn on the system, look for any keyboard options to enter the BIOS, or enter Setup. When in the BIOS, look for Boot Order, and make sure the CD drive is at the top of the list. Exit out with Save the changes, then insert the CD or DVD and restart.
I suspect, (but am not sure), that this last method will only work on proper Vista Installation disks, and not some recovery disk or whatever. Make sure Acer sent you the proper disks, including any drivers disk.
Mark
All I want to do is format hard drive and reinstall Vista.I want to bring the computer back to its Default state like the day I bought it. it would not let me make a set of restore disks, so I bought a set from Acer. It says insert System disk and press F12.It goes to the next screen and gives me this error- ( Restore Failed - Reason:0xa000000e ). What the heck is that??? Is there a way to manually format Vista so I can reinstall. It seems to me that I am not the only one here with this problem. Please help

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