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Acer Iconia one Tablet

by Gerry Dunn / March 25, 2018 9:22 AM PDT

I have a Acer One Tablet. It was purchased less then a year ago. The battery exploded. Opening the tablets case it was not plugged in at the time. I phoned Acer and they will not replace it and seam to care about it exploding. I would not buy Acer products again nor would I trust Acer products around Children.

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I've seen this
by R. Proffitt Forum moderator / March 25, 2018 10:54 AM PDT
In reply to: Acer Iconia one Tablet

But it was as you report the owner was opening the case of the tablet. They punctured the battery and it didn't explode but did smoke and swell.

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opening the case.
by drpruner / March 25, 2018 12:34 PM PDT
In reply to: I've seen this

I assume you mean not in an ordinary way.
That usually voids any guarantees. We could say it's so the mfr. can make exorbitant profits. However, laptops are tricky and best left to pros.

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Acer tablet
by Gerry Dunn / March 25, 2018 1:17 PM PDT
In reply to: opening the case.

When it exploded it opened the side of the tablet. I know if it was plugged into power it would have caught fire. Do you think this is safe???

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Do I think so?
by drpruner / March 25, 2018 1:19 PM PDT
In reply to: Acer tablet

Wasn't there; don't know enough about the machine, the operator, the situation. My comment was general.

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At less than a year, use the warranty.
by R. Proffitt Forum moderator / March 25, 2018 2:25 PM PDT
In reply to: Acer tablet

Your top post was unclear to me but as it stands a warranty issue.

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acer tablet
by Gerry Dunn / March 25, 2018 8:37 PM PDT
In reply to: Acer tablet

I didn't open the side of the tablet. The battery inside the tablet exploding did. If I could send a picture you could see for yourselves. When the battery exploded the tablet was sitting on a shelf NOT being used.

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You read that too.
by R. Proffitt Forum moderator / March 25, 2018 2:08 PM PDT
In reply to: opening the case.

"Opening the tablets case" is going to expose problems that is not consider normal use. Nothing user serviceable there.

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acer tablet
by Gerry Dunn / March 26, 2018 7:20 AM PDT
In reply to: You read that too.

Sounds like I'm talking to 5 year old kid. Put your father on. If you Read my remarks about this product you would know I did not OPEN the case the battery exploding did.

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Leave the attitude.
by R. Proffitt Forum moderator / March 26, 2018 7:55 AM PDT
In reply to: acer tablet

Your top post wrote one thing and now you clarified. I bet you are upset so lashing out at others over your inaccurate top post.

You have a warranty situation that no one here but you can fix. Or you go to small claims court for the small amount at stack or big courts if hurt.

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Acer tablet
by Gerry Dunn / March 26, 2018 6:53 PM PDT
In reply to: Leave the attitude.

I phoned Acer as of today my warranty is over and talking with the Lady on the other end of the phone. Acer will not do anything for me. So guess I will try speaking to a lawyer and see if I have a lawyer suit. I hope its like when the cell phone battery exploded.

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My iPhone 5s
by R. Proffitt Forum moderator / March 26, 2018 8:18 PM PDT
In reply to: Acer tablet

Had a swelling battery. But I know what to do and did that. Apple would not replace that as it is out of warranty as well. If I had continued to use it with the swelling I beat I could have similar problems.

This can really upset folk that Lithium batteries do have issues. How old was this tablet?

Are you over the usual 1 year warranty? Your top post said less than a year.

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acer tablet
by Gerry Dunn / March 27, 2018 3:17 PM PDT
In reply to: My iPhone 5s

As of march 26 2018 my warranty ran out.

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You yelped before that.
by R. Proffitt Forum moderator / March 27, 2018 3:26 PM PDT
In reply to: acer tablet

I can only guess how this wasn't taken care of when you first had the failure. That's for Acer to decide. Right now you have a small claims court option if Acer doesn't make good.

No one from Acer seems to come here and my dealings with Acer have been spotless and uneventful.

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