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Acer eRecovery Managment Problems

by DTHartwell / January 25, 2011 9:58 PM PST

Seems it's just my luck, believing this clean reinstallation, of Vista Home Basic, on my Aspire 5516 was going to be easy was a bad assumption. Just after due process, and inserting the correct disc(es), my laptop will arbitrarily stop installation, (4% or 90%), my screen is left blank and the disc stops spinning; however the CPU is still supposedly thinking.
I'm ripping my hair out due to this machine, and I really don't want to pay someone just to look at it yet. PLEASE HELP?

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A Couple Of Possible Causes
by Grif Thomas Forum moderator / January 26, 2011 12:58 AM PST

1. The DVD/CD drive is bad and isn't reading correctly.. (A replacement of the drive would then fix the issue.) I've seen quite a few interrupted installations because the drive wasn't performing as it should.

2. The recovery disc is bad.. (A replacement from Acer would fix that particular issue.)

The question arises though.. What caused you to perform a reinstall of the system in the first place? Where there other issues?

Hope this helps.

Grif

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Recovery
by mopscare42 / January 26, 2011 1:18 AM PST

If you are trying to get the computer back to factory settings, you can try. Turning the computer off. Be sure there is nothing in the CD drive or the USB ports.
Turn the computer back on and hold down the ALT and F10 keys while the computer is booting up.
That should take you into a recovery screen. Click "Restore to factory defaults" and follow the prompts.
We never could get her computer to work with the recovery disks, but the above procedure worked fine.
I am not sure hers was the exact model number as yours, but it was a 55?? something.

Hope this helps.
Wayne

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