That's an easy question.
But isn't Norton an Antivirus and we need other tools to look for the other pests? Same for avast?
This is why you made restore MEDIA when you got the machine. So you had an alternative restore.
But my bet is there is no rootkit in the restore but that the rootkit is one hat survives formatting and restore. For what it was, you would have to know the rootkit's name and do your research.
Once in awhile members will expect others to do that research for them. Just wanted to be sure you did a little more research.
is it possible for a rootkit to root up in erecovery? i had norton for the past year and thought i was protected but i thought wrong. i had found myself doing recovery after recovery. i uninstalled norton and installed avast i ran scan that resulted in it detecting a rootkit. avast fixed it and my pc is flying im loving it. what i want to know is if i were to to do an erecovery restore will that root kit still be there?