Here's what I'm finding. Support for such things costs more than getting a working device. While it could be a system driver, there are some millions of systems out there so many dead ends.

One other thing I've noticed is the today's owners do not want to know the make, model, and details of the machine. They just want it to work. Sadly, the tech support and discussions (this is a discussion) must have those details if a solution is to be found.
Bob