Here's what I'm finding. Support for such things costs more than getting a working device. While it could be a system driver, there are some millions of systems out there so many dead ends.
One other thing I've noticed is the today's owners do not want to know the make, model, and details of the machine. They just want it to work. Sadly, the tech support and discussions (this is a discussion) must have those details if a solution is to be found.
Bob
WOW after searching for a number of years just stumbled across Copy (72) DC300 software here at CNET downloaded / installed and it runs BUT an error message 'Device not ready' suspect it might be the system drivers does anyone know where, if not here, I can download the current working! necessary drivers. There are a lot out there but most found to be dead ends.

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic