1. The owner had bricked it. They tried to update the BIOS and failed.
2. The laptop motherboard had failed. We put in another board.
Yes, the issue in item 1 resulted in a new board. And yes, I don't own your model. Just help out a repair shop on the tough ones.
Has anyone encountered a white screen with their Acer Aspire Laptop? How can that be resolved. I know they've been having some trouble.