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Resolved Question

ACER ASPIRE M1100 - restarting on it's own?

Aug 8, 2014 12:24PM PDT

My acer is restarting itself after I shut it down. No buttons are pushed and as far as I know no software has been activated. What could cause this situation. The only way I can stop it is by pulling the plug. Could the power supply some how be causing this? Please advise. Thank you in advance. Tony

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tvaz123 has chosen the best answer to their question. View answer
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Clarification Request
Tell more.
Aug 10, 2014 2:29AM PDT

When I hear this I ask about your maintenance and use. That is, canned air every month and placement on a nice desk and not a sofa or bed.
Bob

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ACER ASPIRE M1100 - restarting on it's own?
Aug 10, 2014 8:34PM PDT

Most definitely a desk, but not a canned a blow out every month but an air compressor blow out every few months. Plus, a wipe down of all the fans and meal surfaces within the case. Also, just in case someone thinks of this question, it is after a shut down, not to sleep or hibernate, but a flat out shut down.

Thank you for your quick response. If you think of anything else that I can check please feel free to advise. Tony

Best Answer

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Thanks for the fast response on your part.
Aug 11, 2014 12:52AM PDT

OK, time to look at the BIOS for any Wake On LAN or Wake On Keyboard or any "Wake On" Feature (WOK WOL WOF!)

http://www.howtogeek.com/70374/how-to-geek-explains-what-is-wake-on-lan-and-how-do-i-enable-it/ is a primer about this but I didn't find a manual for your model so this will have to do.

If the unit is rebooting immediately after shutdown, it could actually be something else such as crash on shutdown. To figure that out I change this windows setting (link follows). http://www.bleepingcomputer.com/forums/t/74644/how-to-disable-automatic-restarts-when-windows-crashes/

If it crashes on shutdown, this should reveal a little more.
Bob

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ACER ASPIRE M1100 - restarting on it's own?
Aug 12, 2014 5:12PM PDT

Before I go forward I wanted to check 1st because I noticed that the instructions in what I've read points to XP's operating system and I'm running Vista premium 32bit in that computer desktop. Sp I'm just checking to make sure there are no adverse affects from attempting the procedures?

Thanking you in advance, Tony

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Re: Vista
Aug 12, 2014 5:21PM PDT

Disabling the automatic restart is possible in Vista also. But details to do it might be different from XP. Just try and see.

Kees

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Check out the action I just took
Aug 15, 2014 2:15AM PDT

Thanks for the info, the disabling seems to have worked. I'm an old mainframe professional and their use to be books with error codes and resolutions for them, do you know if there are any for Microsoft products?

Thanks for the help, Tony

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Frankly no.
Aug 15, 2014 2:40AM PDT

Stop Codes from Microsoft's OS do not mean it's "this" or "that." That is, just because you get a Stop 0xA does not mean it's one thing or another. This area has been discussed for decades so I'm going to keep it short.

But with the advance of the web, search engines you can see what others found out about such codes and then use their experiences along with your knowledge of your PC to see if there is a match.

For example one stop code may indicate a fault in the SCSI driver but what if your PC has no SCSI?
Bob

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Thank you
Aug 15, 2014 7:58PM PDT

Take care!