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Question

Acer Aspire e5-774 not turning on?

Mar 14, 2018 11:25AM PDT

The laptop was working fine yesterday morning. When I last used them the power was at about 70%. I tried to use him again 4 hours later, but he wouldn't turn on. I have tried an ESD, nothing. There is power on the motherboard. When the power adapter is plugged in, there is a continuous clicking sound on the motherboard and it heats up quite quickly. None of the LED's are on, the fan doesn't work, there's no sign of power. Also tried taking out the ram, putting it back in or putting it in the other socket, didn't work as well. What else can I do to try to fix this?
The laptop is only 6 months old.

Discussion is locked

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Answer
At 6 months old we try the generic reset then...
Mar 14, 2018 11:42AM PDT

The generic reset is power off, unplug the charger then the battery. Press and hold the power button for 60 seconds. Release, slip in the battery, apply the charger and test.

If this fails then you have a warranty issue.

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Already did that
Mar 14, 2018 12:06PM PDT

I said that I already did an ESD, without any positive results.