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Question

Acer Aspire 5552 black screen

by Jul 30, 2015 9:12AM PDT

Yesterday I installed windows 10 and everything was working smoothly. I put it in hibernate and when I came back the computer would turn on, but the screen remains black. I have checked the hard drive and RAM. I have also tried to make it boot up in safe mode. Nothing has worked. Was this caused by windows 10?

Discussion is locked

3 Posts
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Answer
If you can boot your old OS, then yes.
by Forum moderator Jul 30, 2015 9:23AM PDT

If you can't boot your old OS or Linux then no.

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Black screen
by EC9567 Jul 30, 2015 12:07PM PDT

Nothing boots up at all

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Since it boots no OSes try this last hurrah.
by r. proffitt Forum moderator Jul 30, 2015 3:51PM PDT

(from the Laptop Forum Welcome post.)

Power down. unplug AC, remove battery, press and hold the power button for 60 seconds, release, slip in battery apply AC, wait for 5 then try again.

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