Computer Help forum

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Acer 5520 CD/DVD drive "gone".

by Havlo22 / February 10, 2008 7:12 AM PST

When the computer starts in normal mode the CD drive wont show in either "My Computer" or the "Device Manager", Hell, the option wont even show in the DM.

If I start it in safe mode it shows up, works, does what it needs to.

I've shut off a few non-essential programs and crap, tweaked a few settings, nothing seems to work.

It's a near-brand-new laptop with Windows Home Prem. The drive is a Optiarc by Sony NEC or whatever, if that matters much.

Tried nearly everything I can think of. Restored the computer, done all the basic stuff.

Any ideas?

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(NT) Checked with Acer ?
by VAPCMD / February 10, 2008 8:00 AM PST
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Try the usual fix.
by R. Proffitt Forum moderator / February 10, 2008 8:08 AM PST
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Having same issue
by Rey269 / February 22, 2009 8:37 AM PST

I'm having the same problem after having the Acer 5520 computer for over a year. My system is Vista Home. I'm worried because I have no way to get my many pictures off this thing, and buying external drives is not an option for me.

Did you ever figure out how to fix this issue?
I would appreciate any help you have.


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How about an external USB 16GB memory stick?
by R. Proffitt Forum moderator / February 22, 2009 8:50 AM PST
In reply to: Having same issue

This weekend I spotted those for 16 bucks.

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16GB memory stick
by Rey269 / February 22, 2009 9:04 AM PST

Low on funds, and limited on shopping options, but where at?
Would using the DVD in safe mode be an option for backing up my pics & music?

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Over at
by R. Proffitt Forum moderator / February 22, 2009 9:08 AM PST
In reply to: 16GB memory stick

Office Max. Just keep shopping.

It seems to me that blank media costs too. If the above didn't revive the drive, I doubt safe mode will do any better. At least you could try it?

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