Browsers, E-mail, & Web Apps forum


account locked, how can i access when info they want is fake

by ldotchopz / December 12, 2012 11:02 AM PST

for no reason they blocked my account after 8 years. to unlock they want to send a code to my phone but i entered fake phone number, and don't remember my secret answer.i also used fake name etc. they ask to fill in a form to see if its really me and every time they send abck an email say its not sufficient, its been blocked for weeks. please help!

Discussion is locked
You are posting a reply to: account locked, how can i access when info they want is fake
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: account locked, how can i access when info they want is fake
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
That's the problem with fake info,
by wpgwpg / December 12, 2012 11:09 AM PST

you can't remember it. You're going to have to deal with your service provider or get another one. There are free ones you can get like Yahoo, Gmail, and the online new Outlook (successor to Hotmail) or whoever your Internet Service Provider is. Whatever you choose, I recommend you be honest with whoever's going to provide a service for you, or you're likely to end up in the same quagmire again.

Good luck.

Collapse -
by ldotchopz / December 13, 2012 9:51 AM PST

thanks for the reply, i just don't understand how they can do that, for no reason. All my email goes to this account, who knows what I'm missing. they actually recommend forgetting about it and getting a new one. ********.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?