Windows Legacy OS forum

General discussion

Accidentally messed up keyboard driver

by nickmead / October 6, 2004 2:54 AM PDT

In trying to set up an external keyboard I changed the driver details of the inbuilt keyboard and now it wont work. I get the error A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)

any ideas how to sort this out please

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Re: Accidentally messed up keyboard driver
by R. Proffitt Forum moderator / October 6, 2004 3:38 AM PDT
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Re: Accidentally messed up keyboard driver
by nickmead / October 6, 2004 4:00 AM PDT

I tried to update driver for the standard 101/102 Natural Keyboard to use the intellipro driver. But then when I try to use keyboard.inf to update the driver I end up with this error, on the synaptic pad and the keyboard. Restore will not restore to the last good point, does not say why just that it can't!

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Re: Accidentally messed up keyboard driver
by R. Proffitt Forum moderator / October 6, 2004 5:11 AM PDT

" I tried to update driver for the standard 101/102 Natural Keyboard to use the intellipro driver. But then when I try to use keyboard.inf "

Still a little vague, but MS intelli-.... software is not always stable. You can use the RECOVERY CONSOLE to remove that driver.

http://support.microsoft.com/default.aspx?scid=kb;en-us;q322205

I also boot to safe mode and find my way to the device manager and remove all the keyboards I find there. On reboot I often find XP will redetect the keyboard with a stock XP driver.

Bob

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Re: Accidentally messed up keyboard driver
by Themisive / October 7, 2004 11:57 PM PDT

Another way you could go about this is find out what make your keyboard is (Logitech, Microsoft &c), then go to that site and get the latest driver downloaded. Save this file to disk (you'll probably have to use your hard drive as they can be quite large).

Open Control Panel\System\Hardware\Device Manager and look for the section marked "keyboards". Open this and your keyboard should be in there, open it and go to the Driver tab then choose the button marked Update Driver. Select the bottom button (no not this time), and click Next, again choose the bottom button (marked Install from a specivic location) and click Next.

Leave the top button selected (Search for the best driver in these locations), uncheck "Search Removable Media", check "Include This Location In the Search" and then use the "Browse" button to find the download on your hard drive, the path to the download will automatically be displayed in the box beside it.

When you click Next at the bottom of the page, windows will automatically look there for the drivers and update the ones you accicentally messed up.

Sorry this is a bit long-winded, but it's quite a complex route, and sometimes the easy way is to be long-winded.

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