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Accidentally made my laptop incompatible with my wifi

by Kaava / February 22, 2016 4:33 PM PST

I have a virginmedia SuperHub and I went went to my router settings to try and improve my wifi's performance but I ended up making my laptop incompatible with my router. My phone and my dads tablet are fine but my laptop is the only PC in my house so I can't use another to change the router settings back. I've tried using an Ethernet lead but it wouldn't work. Is there anything I can try?

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All Answers

Best Answer chosen by Kaava

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Can you supply more details?
by Dafydd Forum moderator / February 22, 2016 4:43 PM PST

Make, model of all etc?
Dafydd.

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My laptop is an Acer Aspire e5-571
by Kaava / February 23, 2016 7:02 AM PST

My internet provider is Virgin Media

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Answer
Re: laptop incompatible
by Kees_B Forum moderator / February 23, 2016 7:12 AM PST

I wonder what you did, and I wonder why your laptop won't connect via an Ethernet cable either.

Things to try:
- another laptop (invite a friend or family member for a good meal and ask him to take his laptop with him)
- reset the router to defaults (see the manual)

Kees

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Answer
Laptop Incampatible
by Raghu Vohra / February 24, 2016 3:29 AM PST

Dear
I give you suggestion if you have any other laptop first link it with ethernet cable
And Run For Some time and again link it with your laptop
Then tell me what is the response

Ok

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