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Question

Accessing ethernet hard drive

Jul 19, 2017 3:55PM PDT

Today, I tried to access a password protected folder on my 1 year old external ethernet hard drive (NETWORKSPACE2). Unfortunately, I was not able to access it, either because of the Windows 10 upgrade or because I forgot my credentials.

As I already applied all the information I found online about the Windows 10 upgrade, I do not see much hope in those approaches anymore. They might either not work or I do not remember my password (although I never forgot a password in my whole life).

Therefore, my last hope is to find someone that knows how to bypass the Windows 10 network credentials for an external ethernet hard drive. Anyone here with some information on that?

Here's a screenshot of the situation:
http://imgur.com/a/z1Gns

Best,
Jan

Discussion is locked

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Clarification Request
What is this drive?
Jul 19, 2017 4:02PM PDT

Make, model?

What does the maker tell you to do to reset the drive or gain access via an admin login, USB etc?

My answer is currently no to the bypass since the drive is where the security is and not Windows 10.

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Make and Model
Jul 20, 2017 2:16AM PDT

It is a Lacie Network Space 2, model number N2870.

Thanks for the advice, I will consult the manual later today. A reset is not an option, as I am interested in my media backup, not in the drive itself (way too slow).

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Manual does not suggest a bypass.
Jul 20, 2017 4:33PM PDT
http://www.lacie.com/files/lacie-content/manual/networkspace_en.pdf notes the old admin, admin username and password so give that a try.

-> You wrote this is the media backup so that means (English) that this is the backup and not the last copy. Resets should be fine unless you meant this is the last copy of something.

There are folk that pull the HDD out of the case and copy out the files using a Linux system in a pinch.

Read the "Lacie Miracle" reply at this link:
-> https://www.cnet.com/forums/post/3017f58b-ff45-445d-ab22-ef14261a0f24/
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Thanks for the idea and clarification
Jul 20, 2017 4:41PM PDT

Sorry for the confusion (English). The Lacie hard drive contained my backup from a WD external hard drive with all my music and movies. However, I lost the WD drive, and therefore hope to retrieve most of my data again from the Lacie hard drive.

Thanks for the idea with Linux. Had the same idea (got Linux Mint on my computer as a dual boot), but haven't found out how to access an Ethernet Drive with a Linux computer yet (its IP address does not show up in the terminal). Will ask my tech friend for help later this week, hope this might solve the issue...

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To clarify.
Jul 20, 2017 5:04PM PDT
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Answer
Just A Thought About Those Credentials
Jul 19, 2017 4:35PM PDT

When I setup networks, I do so under an admin login name and password that are something other than my normal login. (It's always good to have 'at least' two different admin logins on computers.) As such, when a request for credentials comes up, I occasionally, and incorrectly, type in "my" login credentials instead of the other admin user I set up the network with. Did you do something like this? Have you tried using a different admin's credentials for access?

Hope this helps.

Grif

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Weird occurrence and error message
Jul 20, 2017 2:25AM PDT

Thanks for the advice! I'll try to summarize what happened this morning, maybe you can make sense out of this.

Tried to login to my drive again. However, this time, Windows asked me for the credentials even before trying to access my protected folder.
Upon typing "admin" and the password I assumed was correct, I was able to bypass those first credentials. Not sure if this was a coincidence, or if the password I used was indeed correct.

However, then I was stuck again on the second credentials, the ones of the original screenshot. None of the passwords seemed the work, so same problem as in the beginning.

Strangely enough, there is another difference to yesterday. Whenever I typed "jan" as user name yesterday, it would accept it without an error message (and a user "jan" would show up at the bottom). Whenever I didn't, an error message (see attached screen shot) would show up. Today, the error message shows up for any user name I could think of, and none gets accepted. Do you know what's going on with this behavior?

http://imgur.com/a/OcuZk

Best,
Jan

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Answer
Another weird occurence - help please
Jul 20, 2017 3:48PM PDT

As mentioned in the answer before, a peculiar error message shows up every time I try to access the password protected folder:

http://imgur.com/a/OcuZk

Interestingly enough, if I try to access the drive in the following way: "computer name/user name" with the password I assume to be correct, the error message disappears completely.

Does this mean I got the username right this time, or does this have nothing to do with it?

Thank you in advance for your help!