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Question

"Access Denied" on trying to access network shared folder

Hello Everyone, Have a situation, would appreciate your valuable support and answer on this.

I have a small office environment with a Windows Server 2012 Standard edition in place along with 6 Windows PCs connected to a basic network system, wherein which non of the clients are connected to the server via active directory but work as individual workstations. The dhcp and dns is provided by the router itself.
Now the Server has a tally server software running, along with the clients running the tally client software on their systems respectively.
We have a couple of folders on the server that needs to be shared on the network in order for the client PCs to be able to access these folders for the tally to work properly.
The server already has active directory installed on it with some users created for that domain, now the necessary users have been given full privileges to access these shared folders. However, when we type in the \\ and server IP to access these shared folder we get an login page, then when typing that full privilege user's name and password, we get the access denied message, which happens to occur via my network places, etc.
But for some reason depending on the moment or time, the PC suddenly can access these shared folders via my network places and can be mapped after typing in the username and password, so then tally works.
Although typing in the server IP to access these shared folders never goes in, and says access denied again.(even though we can access those shared folders during that moment) Now I don't think this is a windows 10 issue, cause its the same problem with other versions of windows as well.
Appreciate if you can help me out. Thank You

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All Answers

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Answer
Back to your IT staff.

In reply to: "Access Denied" on trying to access network shared folder

Have them be sure WS2012 is all patched up and if it fails make the necessary call to Microsoft. What you wrote is a little off the beaten path since most IT would set it up like the classic Windows Server and clients. Since your IT didn't they are out on a limb.

Try the usual NET VIEW command as well on that share.

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Answer
Situation Solved

In reply to: "Access Denied" on trying to access network shared folder

Hello everyone,

Just to let you all know, the issue has been resolved, all that was needed to be done is that the Server's primary DNS needed to be set to the IP address of the server itself. That is the only thing to be added in the DNS area and nothing else. Same needs to be done on the client's side as well, where the primary DNS has to be the server's static IP address and no other DNS is to be added.

This allowed the tally to work, cause the client PC recognized the domain.

Thanks everyone for your input

Appreciate it

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