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Access denied for MSCONFIG.EXE

Cannot access msconfig.exe even though I am logged on as the administrator, just get the following message.

"An access denied error was returned while attempting to change a service you may need to log on using an administrator account to make the specified changes"

Have tried system restore three times to different dates and after each bootup I get the message after logging in "cannot restore to 26th DEC" or whatever other date I tried.

Have also done a search for msconfig.exe and the only exe file is in the path C:\Windows\Prefetch under the name MSCONFIG.EXE-35E4DAE9.pf. Am sure the correct file should me in a windows system folder but don't seem to be there.
Any help with this would be appreciated as I,m at my wits end.

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Comments
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A shot in the dark...

by someone who most likely knows a lot less than you. Having prefaced this.. you say you've already run a search. Can I take for granted, in addition to the ''search'', you've looked for it yourself ... C:\WINDOWS\PCHealth\HelpCtr\Binaries ?

By any chance have you run http://www.trendmicro.com/cwshredder/ ?

For additional information about it you can read what Merijn has to say.. http://www.spywareinfo.com/~merijn/winfiles.html if you haven't gone this route already.

Again.. please note.. I may be TOTALLY off on this.. as it may very well be..

A shot in the dark...
Carol

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(NT) (NT) <nt>try disabling or uninstalling zone alarm & see if helps!
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Re: Access denied for MSCONFIG.EXE

swanvestas, As Carol stated the msconfig.exe file should be located in your C:\WINDOWS\PCHealth\HelpCtr\Binaries folder. Go to the link below and download the msconfig.exe Windows XP version file and place it in the C:\WINDOWS\PCHealth\HelpCtr\Binaries folder.

http://www.techadvice.com/win2000/m/msconfig_w2k.htm

Tufenuf

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Re shot in the dark

After another search I did find the file in the path you stated Carol, C:\WINDOWS\PCHealth\HelpCtr\Binaries ?
But after the computer coming to a crawl like taking twice as long to scan for viruses there had to be something on the system like a trojan or something, so finally decided to use the recovery disk to get back to factory condition. Everything working fine now and twice as fast.
Thanks to you all for your time, very much appreciated.

Happy New Year to you all,
Brian.

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You're welcome Brian.. and thanks to Tufenuf for..

shedding some light to my ''shot in the dark'' Wink

Carol

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