by someone who most likely knows a lot less than you. Having prefaced this.. you say you've already run a search. Can I take for granted, in addition to the ''search'', you've looked for it yourself ... C:\WINDOWS\PCHealth\HelpCtr\Binaries ?
By any chance have you run http://www.trendmicro.com/cwshredder/ ?
For additional information about it you can read what Merijn has to say.. http://www.spywareinfo.com/~merijn/winfiles.html if you haven't gone this route already.
Again.. please note.. I may be TOTALLY off on this.. as it may very well be..
A shot in the dark...
Carol
Cannot access msconfig.exe even though I am logged on as the administrator, just get the following message.
"An access denied error was returned while attempting to change a service you may need to log on using an administrator account to make the specified changes"
Have tried system restore three times to different dates and after each bootup I get the message after logging in "cannot restore to 26th DEC" or whatever other date I tried.
Have also done a search for msconfig.exe and the only exe file is in the path C:\Windows\Prefetch under the name MSCONFIG.EXE-35E4DAE9.pf. Am sure the correct file should me in a windows system folder but don't seem to be there.
Any help with this would be appreciated as I,m at my wits end.