Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Able to remote access through a Dlink, but not a Linksys

Sep 21, 2004 6:27PM PDT

I have taken high speed Wireless Internet Access through my ISP and I am having a problem I hope someone can help me with. Here are the basics of the situation. The ISP blocks ports by default for customers using the Wireless Broadband accounts. They assigned me a static IP address of 10.0.0.10 and unblocked ports I needed for remote access into my computer from across the Internet. My first router was a Dlink DI 604 wired router, and it worked fine for me to remote access back into my computer here from other computers through the Internet. But the connection locked up a couple of times and I need to be able to remote in when away from home, so I can't have a router I'm always having to reboot - kind of hard to pull off when you're not at the location where the router is to reboot it. So, I bought a Linksys BEFSX41 wired router and hooked it up.

Now I am unable to remote access in through the Linksys to my system at home. Now I find out that 10.0.0.10 is a private IP range address, and when checking the Linksys site, I read an article that says you can't set up a server with this kind of address because the router isn't actually broadcasting your real IP address from behind this private address. My ISP sells Linksys routers to customers wanting them to set up home networking and I wouldn't think that they would use a router that you can't remote access in through when using their Wireless Broadband. Does anyone know how I can configure my Linksys router to be able to remote access through it from the outside across the net? Is it possible to configure things on my own from my end? Or, does this have to be done by my ISP changing some settings on their end? Thanks for any assistance you can provide. Sincerely, Steve

Discussion is locked

- Collapse -
I didn't read...
Sep 21, 2004 11:47PM PDT

I didn't read where you forwarded what ports you need to that machine in question.

Bob

- Collapse -
Re: I didn't read...
Sep 22, 2004 3:42AM PDT

Sorry if I forgot to mention that. I did forward the ports I need for the remote access.

- Collapse -
Re: I didn't read...
Sep 23, 2004 11:17AM PDT

I should say, I did port forwarding for the ports I need for remote access from the start and that isn't the problem. Any idea what the problem is?

- Collapse -
Try another app...
Sep 23, 2004 11:27AM PDT

It's possible the port is blocked by the ISP/CABLE/DSL provider.

I will share that SSH seems to not be blocked. It's port 22 so all you need is to look up OpenSSH on google.com and pick your server and client and test if that works.

Nothing in your post seems to point to it being your issue unless you have some firewall that's blocking it, but that's your doing.

Bob

- Collapse -
Re: Try another app...
Sep 23, 2004 12:40PM PDT

Hi Bob, turns our you were correct in the last part of your post, it is the firewall on the router itself, I hadn't enabled firewall rules. Had called tech support at Dlink and we went and checked that and that was the problem. Clicked on that and worked like a charm. Then came here to post an update on the situation, telling the solution in case someone later having the same problem comes across this post, and found your latest post, which hit it right on. Happy

- Collapse -
It's always something....
Sep 23, 2004 11:14PM PDT

With firewalls all along the path it's growing to be more common that there is one place we didn't look...

Thank you for the update and may you have continued good luck,

Bob