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A SIMPLE VIRUS - PLEASE HELP

by Jackvedder / July 29, 2006 9:29 AM PDT

I'LL MAKE THIS SHORT AND SWEET

* Any and all Audio on my computer is slow. Everyone's voice sounds like Buffalo Bill from Silence of the Lambs.

* My computer still works but it is also a bit slow.


I have used AVAST antivirus, I have used AVG antivirus, and I have also used Spybot and Ad Aware on my computer.

Nothing has been found but I still have this problem. My computer was made in 2002, it is an E Machine, and it runs on Windows XP.

I've had several viruses before and gotten rid of them myself but this one just isn't detected by anything.

PLEASE help if you can. Thank you.

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re: A SIMPLE VIRUS
by Marianna Schmudlach / July 29, 2006 9:50 AM PDT

Hi Jackvedder,

Please run the Housecall online virus scan located at:
http://housecall.trendmicro.com/housecall/start_corp.asp
Follow the prompts to scan your hard drive for viruses. Select the "Autoclean" option so that Housecall will remove any viruses from your system.
When the scan is finished, please restart your computer.

Then please run the Panda scan here:
http://www.pandasoftware.com/products/acti...n_principal.htm
Choose to "Disinfect automatically," and follow the prompts. Delete any viruses found, and restart your computer.

Finally, please run the WindowSecurity trojan scan here:
http://www.windowsecurity.com/trojanscan/
Remove any trojans found, and restart your computer.

Download CCleaner HERE and install it.

Before first use, check under Options, Settings, and ensure "Only delete files in Windows Temp folder older than 48 hours" is unchecked.

Then open it and select the items you wish to clean up.

In the Windows Tab:

I recommend cleaning all entries in the "Internet Explorer" section except Cookies.
Clean all the entries in the "Windows Explorer" section
Clean all entries in the "System" section
Clean all entries in the "Advanced" section.

In the Applications Tab:

Clean all except cookies in the Firefox/Mozilla section if you use it.
Clean all in the Opera section if you use it.
Clean Sun Java in the Internet Section.
Clean any others that you choose.

Then click the "Run Cleaner" button .

Pls. let us know how you are doing.

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in addition to what Marianne suggests
by dawillie / July 29, 2006 10:15 AM PDT

you may want to refresh the drivers for your Audio card.

worst case is your Audio card is corrupted.

Viruses do not do that.

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Just noting...
by R. Proffitt Forum moderator / July 29, 2006 10:20 AM PDT

Audio at half and 2X speed (chipmunks) is a well known non-virus issue. Compaq and other computers do that and updating the audio driver cured it each and every time I've run into this.

Just be sure and update it the old fashioned way.

Bob

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Refresh the Audio Drivers
by Jackvedder / July 29, 2006 11:36 AM PDT
In reply to: Just noting...

I'm sorry, I don't mean to be a pain, but how do you refresh your audio drivers?

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You asked...
by R. Proffitt Forum moderator / July 29, 2006 11:41 AM PDT

"how do you refresh your audio drivers?"

I download them from the maker's web site and follow their instructions.

Bob

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Audio Driver
by Jackvedder / July 29, 2006 11:46 AM PDT
In reply to: You asked...

My Computer is an E Machine. So I should go to their website to download the audio driver?

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No offense.
by R. Proffitt Forum moderator / July 29, 2006 9:02 PM PDT
In reply to: Audio Driver

Try that.

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