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a new HD&new copy of Win XP-ethernet/USBs not working

by dunnjt10 / November 2, 2009 3:48 AM PST

Dell Dhm desktop running Win XP Home. The hard drive failed and I replaced it with a brand new HD. I installed a brand new copy of Win XP Home. The device manager tells me that the ethernet needs drivers installed. The USB ports work only when I plug in a mouse or keyboard. The ports will not operate other "stuff", like an external hard drive jst a mouse or a keyboard.
How can I determine exactly what drivers I need for the ethernet card and the USB ports? Where might I look for those drivers? This problem is compounded by the computer not being able to access the internet, so I am at the library, looking on line "to see what I can see"
Is it possible that there is another problem other than missing drivers.
Any and all suggestions are heartily welcomed, especially the ones that will solve my problem.
Thank you for you help,
Happy autumn,
Jerry D.

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Is that a Dell Dimension?
by MarkFlax Forum moderator / November 2, 2009 4:00 AM PST

Correct me if I am wrong, but I am not sure what a Dell Dhm is.

If it is a Dimension, then did the system come with a Drivers CD? If so, all the relevant drivers will be on that. If not, visit the Dell site and look for drivers for your Dell model number.

The problem is Windows doesn't do drivers very well. It's a little better in Vista and much better in Win 7, but XP never did that. So a new XP CD will still need all the drivers, from the motherboard, onwards.

Mark

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Re: drivers
by Kees Bakker / November 2, 2009 4:01 AM PST

They should have come with the PC (or the motherboard). If you lost them, you can download them again from the maker.
But as you don't tell anything about that, we can't help you further.

Kees

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