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A few problems please help!

by KevHole / February 23, 2005 10:00 PM PST

im running win xp proffesional with service pack 2, i have all the updates (bar a few of them). i have Norton Antivirus, firewall & anti-spam, ad-aware 6 prof, win patrol, system mechanic, registery mechanic & microsoft antispyware installed on my PC to help you out.

the problems im having are...

1 - System restore wont work (wont create or restore) and just crashes
2 - when install/uninstall programs it does nothing for ages (about 25mins) then will either install or time out
3 - The auto updates dont install it just says 'Initializing installation...'
4 - When i right click on 'My Computer' then go to properties it takes ages to show up the properties box

any ideas?

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Is the forum tip not showing?
by R. Proffitt Forum moderator / February 23, 2005 11:06 PM PST

If the forum tip is not showing, please report that issue to the forum feedback forum. It reads "Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution."

There is nothing in your post about your hardware and prior history of your machine. For instance, one person had some viral damage, another had altered services and in these cases what was needed differed.

Tell more.


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my PC spec...
by KevHole / February 23, 2005 11:41 PM PST

it is not a pre built modle, i had it specially built...

AMD Athlon XP 3000+
1024mb Ram
1 x 40gb HD
1 x 120bg Maxtor HD
NVIDIA GeForce FX 5200 (Graphics Card)
RealTek AC '97 (Sound Card)
DVD/CDR Combi Drive
CD-Rom Drive
3.5" Floppy Drive

connected to this i have...
Mannesmann Tally Laser Printer
Oxygen 8 Midi Keyboard
Speedtouch ADSL modem

Software i have...
Adobe Illustrator 9 & CS
Adobe Photoshop 7
Macromedia Dreamweaver & Flash MX
Swift 3D V4
Sony Vegas 5
Poser 5
FL Studio 5
Acid Pro 5
Soundforge 6
Various VSTs
Swat It

hope this helps!

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Wipe it out and start over.
by R. Proffitt Forum moderator / February 23, 2005 11:53 PM PST
In reply to: my PC spec...

Sadly, since my questions go unanswered the only fix that will work is to wipe it out and start over. This tiem keeping an eye out for what software or tweak you add that breaks it.


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What were you attempting to do originally?
by Trevor 42 / February 24, 2005 12:04 AM PST

Hello Kev,

I am wondering what was occuring to make you want to perform a system restore to begin with?

Also what programs were you trying to uninstall and why? It sounds like you were trying to remove them via the add/remove un/installer provided by microsoft in Control Panel rather than by using their own uninstaller(s)Why was this?

Are you getting just a single beep from the PC when it does its Power On Self Test.

Does the PC boot to Windows initialization normally i.e within 30 seconds or so.

Have you tried booting in "Safe Mode to see what you are able to do in this mode?

Are all your hardware devices functioning normally?

When did everything last work perfectly and what has happened since then.

I'm sorry to ask so many questions but I am trying to formulate a mental picture of what you are experiencing and how it is occuring.

Bob is right - if you could provide some more information on your hardware it would be very useful.

If you are not certain of the system spec inside the case You could right click on
My Computer > Properties > System Information

This will tell you what Processor and how much R.A.M you have. I appreciate it was taking some time to perform this action but it would be useful (you could always make a cup of tea while you wait)

I hope this has provided a useful starting point for troubleshooting your system.


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