I got a similar call about a week ago, but I don't remember them saying the word "Microsoft."
At any rate, I had recently read something on the internet written by an actual telemarketer who indicated what to do and what not to do with telemarketer calls in general. Distilling his advice, I now answer such calls rather than ignore them. After saying "hello," after the person calling makes his first comment or question, my only response, regardless of what he says, is simply "I will not engage in any conversation with you about the subject matter of your call." or words to that effect. When he says that he can understand that, but why do I feel that way, I repeat my statement---again and again and again. If he is extremely persistent, I will ask him one question: "Are you going to end this call or am I ?" When he says he isn't going to, I simply tell him to feel free to continue talking and then I put the phone down. Within a minute or two---sometimes slightly longer---I hear the tone that reminds me to hang my phone up because the caller has disconnected. (I have yet to get such a call on a cell phone.)
Apparently, such a call tells him I am not worth his time: I will answer, I will not engage, and he is wasting his time trying to talk with me----precisely the message I want to send..
I received a call on my husband's landline from Microsoft Technical Department. The caller identified himself as Peter Jones. He had an Indian accent. He wanted me to go on the internet with my computer, because there were many corrupt files downloaded on my computer every time I go online. He had to help me to remove it.
I thought it sounded strange, because how would he link the landline to my computer? in any case, I asked him to call me on Saturday, because my laptop was not with me. I gave him my mobile number. He gave me a code: 05.
I did not trust this, and Googled Microsoft Technical department. I found interesting information there, and could not wait for Peter to call back.
Today, Friday, I received another call from my friend. He called from the number +1 516-342-5264. It said New York on my phone. He said he wanted more information from me. I asked him how on earth he would know that my computer has problems if he wanted info from me. He should know certain information. I also told him that I contacted Microsoft, and they said they don't do things this way. (I did not)
When I told him that he was a fraud, he put the phone down. Just an alert that this is still continuing. I live in South Africa.

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