That 4 GB or 8 GB is the RAM, and that's not relevant. The hard disk space is what matters (both total space and free space).
- What are that figures for the hard disk?
- What did you try to download and how?
- What error message did you get?
I'm trying to help my grandson with his HP W10 8Gig laptop.
He's been unable to download / install the latest updates (1803 and 1903).
We are not technical folks, but we've now tried downloading the latest Updates 3 or 4 times. All produced an error message. (I tried using a 32Gig thumb drive, but that did not help.)
I contacted Microsoft Support, and they told me that 8Gigs is (no longer?) adequate for downloading W10 Updates.
I'm confused because I see all sorts of ads for new --4--Gig W10 laptops.
Should we just use the laptop for games henceforth (it still works just fine for web surfing, and email).
Thanks for any advice!