Nothing has changed in over 2 decades for the reaction to their bugs. It has helped those other major OSes keep users and gain more.
Hope this helps explain why many go get some Apple.
As to your issue, it could be some other protection and Microsoft's error routine misidentified it. I can't give much suggestions because I don't know your machine.
i have been trying for weeks now to install windows 7 SP1 on my gateway laptop. It fails, stating that MSE (Microsoft Security Essentials) is preventing the service pack from installing. OK, I get that EXCEPT I DO NOT HAVE MSE installed on my system. I have searched Microsoft's website (woefully inadequate on all things 7) and all I find are Vista solutions that don't fit my situation. I have armed my syst against malware, spyware, etc but how do I defend against Microsoft arrogance and ineptitude?Any suggestions, tips, solutions would be greatly appreciated.