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General discussion

7 resolution issues

Nov 22, 2009 5:14PM PST

Ok so I have installed Windows 7 on my desktop, and I'm using a Radeon hd card which can handle almost any res i have thrown at it so far. it's a 4875 if anyone wants to know.

Anyway I have rebooted and the 7 logo comes up instead of vista( which is a relief) but when the os loads my monitor can't support the res. Is there any way to change the res b/c I can't actually interface with the os.

It hasn't asked me to input any user account names yet and I tried booting safe mode and it says that Windows cannot finish installation and restarts.

Please help.

Discussion is locked

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Is this installation an upgrade?
Nov 22, 2009 7:01PM PST

You said the installation can't be finished. This possibly means Windows 7 has encountered a driver issue. This could be anything from motherboard components to add in cards or other connected devices. I'd forget about the blaming the video card just yet. Maybe if you'd post more about your hardware someone will know of a known compatibility issue.

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In quick form.
Nov 22, 2009 10:25PM PST

Installing Windows, even 7 I find I still must install drivers like the old days. Here's the short version.

1. Install the OS.
2. Install the motherboard chipset package. (most often the one people skip or forget.)
3. Then audio, video and other drivers.
Bob

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not the video card
Nov 23, 2009 2:17AM PST

Ok so i realize now that my description was a little vague. The OS was installing fine and then after it rebooted the resolution that is the default is not supported by my monitor.

I'm wondering if there is anyway to change the res other than safe mode.

When I booted into safe mode it said windows could not complete the installation from safe mode, and while I was installing up to the reboot it displayed everything fine so I don't think drivers or the video card is the issue.

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Not the OS.
Nov 23, 2009 2:27AM PST

I find the OS installs fine. But the lack I'm finding is that today's owners have forgotten or don't want to know about motherboard and more drivers.

Don't fret about it seems to be the common thought among my colleagues as they say they'll eventually figure it out.
Bob

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Update your drivers
Nov 23, 2009 4:56AM PST

You can complete an installation before updating your drivers, however one of the most common problems is outdated drivers, you can check for updates and download drivers here: http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx.

One of the issues you may be experiencing is because you are in safe mode, see this resource for advanced startup options: http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode.

And finally, here is a resource on adjusting your screen resolution: http://windows.microsoft.com/en-US/windows7/Change-your-screen-resolution.

I hope this is helpful information!

Cheers,
Tara

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I'm calling you on that one.
Nov 23, 2009 5:03AM PST

That update fetches the old version of many drivers.

Microsoft is not the best source for drivers. For example my Serialio.com USB to RS232 has the working version at serialio.com and the one from MSFT fails to function.

No I don't expect MSFT to get all drivers right but your post graciously overlooks that it is far from current.
Bob