IMO, you need to totally eradicate Norton some how. I can't tell you since it's a program I'd never own nor do I want to learn about it. You can also receive an education concerning the use of "Norton" at this link. Once Norton is gone:
1. First, please read the article concerning "Unsolicited Commercial Software." Second, perform as a minimum the first five items listed below. Reply to our input that each and every one of the five were used and the result please.
2. If you try using CWShredder, HijackThis, as well Spybot S&D, Ad-aware and several other anti-spyware utilities and a trojan is installed which prevents their running, download PepiMK's "CoolWWWSearch.SmartKiller" removal tool, uncompress the zip file and run the program.
a. "Housecall."
b. 'Adaware."
c. "Spybot S&D."
d. "CWShredder" - 1 or "CWShredder" - 2.
e. "McAfee AVERTStinger."
f. "Hijack This" - 1 or "Hijack This" - 2.
Note: Posting a log concerning this last one should only be at the direction of a forum moderator IMO.
Bill Gaston
Pardon ma ACKsent, ah'm frum Austin, Tex_As, USA
....its been my policy to view the Internet not as an 'information highway,' but as an electronic asylum filled with babbling loonies.
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