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Question

5.1 Home Theater Audio is skipping

Mar 30, 2016 12:18PM PDT

I can't seem to find any post that relates directly to my question or the help that I need.
I have a new Pioneer VSX-830-K
Connected to it is
Roku 3
BenQ HT1075 Projector
2 Polk Audio Monitor60 Series II Floorstanding Loudspeakers
Polk Audio AM1582-A CS1 Series II Center Channel Speaker
Kenwood sub
2 kenwood surround speakers

Now to my issue.
I let the receiver configure the speakers with the auto setup on the receiver. It calibrated did the EQ thing and all was good.
If I try watching a video on the roku it will play perfect video but the audio skips randomly for less then a second.
When I listen to the FM radio there is no skipping at all

Can someone help me with this issue.

Discussion is locked

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Clarification Request
How connected?
Mar 30, 2016 12:25PM PDT

If optical try the usual puff of air on the ports and cable ends. Be sure the caps were removed from those cables.

Ask the Pioneer folk if your firmware is current or if it ever needs it.

You didn't tell your audio settings in the Roku so tell about those along with the Roku to receiver connections.

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How It's connected
Mar 30, 2016 12:42PM PDT

Looks like I forgot to add the important parts.

Everything is connected via HDMI
there is no optical connections for the roku3
The roku automatically detects dolby digital +

I will try to check on the firmware with pioneer! thank you for that.

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OK, some try it all HDMI and ARC.
Mar 30, 2016 1:15PM PDT

There are some that connect up the ROKU to the HDTV and then optical from TV to the receiver or over ARC. It's not entirely clear which it is yet.

Also, are the HDMI cables all 1.4b cables?

Hmm, reading the firmware notes at Pioneer:
"CHANGE HISTORY: Ver 1-282-009-008-193 - Support transmission of HDR(High Dynamic Range) signal adopted by next generation 4k Blu-ray. - Improve the stability of HDMI connection. - Improve the stability of NETWORK features. - Improve the stability of iPod/USB features. - Other improvement. "

Sounds like I'd want that to be current.

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Fixed
Mar 31, 2016 6:39AM PDT

So I changed out the HDMI cable with a newer 1.4 cable and I updated the firmware.
Everything is working great thanks!