In Outlook try Tools | Accounts and select your mail account then click the Properties button. On the Servers tab place a check in the "My server requires authentication" check box then click the Settings button. Check the appropriate box and if necessary enter the correct info.
If the "My server requires Authentication" checkbox is already checked try unchecking it instead.
I'm using WinXP/Home with Outlook as the default email.
If I send email, I get an immediate return message stating that authentication is required. Running the "test message" routine in Outlook is successful, and messages sent within my ISP (to other people using the same '@xxx.xxx' address works just fine.
However, sending messages to people OUTSIDE of the ISP brings that "authentication" message.
With the ISP techs, I have redone the settings, set up Outlook Express and tested (same results.) INCOMING mail is not affected.
All WIN and Norton updates were current at the time this began. I also use ZoneAlarm, Karen's Cookie Viewer, and Ashampoo.
"Normal" email activity ceased at 2:30 PM CDT 7/9. None of the above software had been exercised on this machine near the time of the stoppage.
Any thoughts? THANKS!!
Ninenot

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