First let me say I am not a competitor to Redzuco, I am an end user just like most of the other people with complaints on here. Redzuco has claimed that some people who leave negative feedback are their competitors. This is concerning Ebay item #3493735173, AMD Athlon XP 2000+, which I purchased in mid July of 2004 (that's 04, not 05). I received the product as described. I have not yet received the $40 rebate that was supposed to come with it, which I submitted immediately after receiving the item. They ignore most emails sent to them concerning the status, and are completely ignoring me as of now. I have not harassed them, spammed them, been rude to them, or anything. I usually waited at least a week or more between requests. On Tue, 2 Nov 2004, I finally got this confirmation that the rebate submission was valid, quote from the email I still have from "Krista Oguz" <krista@redzuco.com> "Looks great and we will get you all set up!". After many more requests and very few responses, on Wed May 25 18:39:43 2005, I received the message "It looks as though your rebate check was not sent out. I'll have them see if they can push your rebate check to go out as soon as possible. thanks Redzuco.com". I have not yet received the rebate, and according to read receipts I sent with some emails, they are deleting my messages without reading them. If this site will let me, I will post a website with copies of some of the emails I have mentioned. I have filed a complaint against their company. Do not buy from them unless you are prepared for a major headache or don't care if you get all that is promised, they apparently only honor rebates or have customer service whenever they feel like it. http://s92469674.onlinehome.us/emails.htm