Storage forum

General discussion

3.5" External HDD Enclosure does not work

by saifsait / August 20, 2005 8:53 PM PDT

My new 3.5" External HDD Enclosure USB 2.0 1394a SATA by ST LAb does not work | have tried out in windows 2000 and windows xp platforms

its been detected by the computer initially but unable to install the drivers, so later on i cant access the data drive

if any one can help me in solving my problem


thanks
Saif Sait

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Collapse -
It can be this simple.
by R. Proffitt Forum moderator / August 20, 2005 10:05 PM PDT

While every enclosure at the office required no drivers, I see you have "XP" and "Windows 2000". These OSes at the service pack noted (none) do not support USB 2.0 so the drive should not work.

Maybe that was an omission by you and you do have a current patched up OS. But then we have the issue that no drive letter should show up. Many will not know to partition and format the drive, and the instructions on the cheap enclosures will not reveal this step.

Bob

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simple jumper setting
by saifsait / September 4, 2005 8:28 PM PDT
In reply to: It can be this simple.

Hi

I took it to the vendor he changed the jumper setting on the HDD

and it started working the jumper setting should be master

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Odd.
by R. Proffitt Forum moderator / September 4, 2005 9:25 PM PDT
In reply to: simple jumper setting

I find it odd that was not in the instructions. I'll offer that I've seen too many PC hard disk on firewire issues even though it should work. Firewire drive support is fairly new in Windows so that may explain it.

Bob

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