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General discussion

2nd modem won't connect

by wvaj Nov 17, 2004 7:51AM PST

I just recently got a multilink ISP so that I could dial out w/ two modems on two phone lines.
When both modems are in, the first one connects, the second one doesn't.
when only one modem is in, it works fine (no matter which one it is)
They are both Broadxent (Creative) modems, I have posted to about 4 different forums and no 'good' response yet...
(including Creative)
Is there something I'm doing wrong or is there any 'hidden' settings I don't know about?
can anyone help???

Win XP Pro SP2
AMD Athlon XP 2600+
512 MB DDR
Via Chipset MotherBoard


Creative finally e-mailed me back saying:
With regards to the issue you are having, it is not recommended for you
to use two modems card on a computer system as this may cause conflict
to the system. Therefore, it will be advisable for you to use only one
modem card and see if the problem still persist.

But why have people always been able to do it and they're telling me not to??? I WANT TO...AND I WILL FIND A WAY TO...
anyone have any suggestions???

Discussion is locked

7 Posts
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Are these both PCI modems?
by r. proffitt Forum moderator Nov 17, 2004 7:57AM PST

If so, I've never seen multilink work with such. Only with dual modem cards, ISA modems and externals.

Bob

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Re: Are these both PCI modems?
by wvaj Nov 17, 2004 8:06AM PST

yes, both are PCI....so should I look for an external modem, would 1 PCI and 1 external work? or should I look around for an actual shotgun modem? do you know prices on them?? thank you for a 'GOOD' response though!!!!

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Maybe.
by r. proffitt Forum moderator Nov 17, 2004 8:23AM PST

I wish I did that more often. The "only" non-shotgun setups have been dual externals and dual ISA Hardware modems. I've never done anything that was not a "pair".

Why? Because we charged by the hour and its too expensive to try novel combos on the customers dime.

Bob

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Re: Maybe.
by wvaj Nov 17, 2004 9:54AM PST

ok, I'll look into the two external modems....thank you...you have been more helpful to me then anyone else on the other message boards.....thank you!!!

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FIXED!!!!!
by wvaj Nov 18, 2004 9:53AM PST

I went out and bought 2 U.S. Robotics External 56K v.92 modems.....ahhhh....working like a charm!!!! THANK YOU!!!!! thank you for all your help!!!!!

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I bet you understand this system well now!
by r. proffitt Forum moderator Nov 18, 2004 10:04AM PST

Its a shame someone didn't drop the hint about dual PCI modems before.

I'm sure it is possible, but the usual PCI modem is without DSP or Controller and even with "hardware" PCI modems I would not chance it. Of course if someone wants to try?

Again, cheers and have fun.

bob

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Re: I bet you understand this system well now!
by wvaj Nov 18, 2004 10:06AM PST

yea really.....thank you for all your help!!!!! I'm sooooo happy now!!!!!

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