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General discussion

2443BW height adjustable stand please advise

Mar 9, 2009 11:18AM PDT

Hi, looking for a height adjustable stand for this model.
I really like the monitor but i think it needs the stand to raise it higher on the desktop.It came with the non adjustable one.
Any help would be greatly appreciated.Talked with samsung support and got a number for a parts supplier but you need a part number in order for them to help.

Discussion is locked

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2443BW height adjustable stand please advise
Mar 16, 2009 2:18PM PDT

tech1tech,

I apologize for the delay in a response. I'm looking into this immediately.

--HDTech

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Not interchangable
Mar 18, 2009 4:26AM PDT

tech1tech,

Unfortunately, the stands aren't interchangable. Some retailers prefer to purchase a unit that is slightly different than the original design of the unit, and of course, we want their business so we comply.

There are two model codes for the 2443BW:
LS24MYKRBQ/XAA ("R") Comes with HAS
LS24MYKKBQ/XAA ("K") Simple Stand Design

Unfortunately, there is no part number available since, again, they aren't interchangable.

I know this probably doesn't solve your problem, but I hope this explains it a little better.

--HDTech

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thanks for the info
Mar 18, 2009 2:36PM PDT

Thanks again for the info.Luckily i work with a service tech from philips who had a surplus nec height adjustable stand available that fits this monitor.I didn't need the extra usb hubs and its white but at least it gets it off the desktop.
Again thanks for the info.