TVs & Home Theaters forum

Question

2016 Samsung 55 inch series 8 captioning wont turn off.

Closed captioning permanently on. I have turned it off with both the Samsung controller and the set top box controller but it is still on.

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Clarification Request
More info needed

In reply to: 2016 Samsung 55 inch series 8 captioning wont turn off.

All makes/model numbers/cable providers for all gear involved. Which channel/app/show/stream were you initially viewing w/ cc(?)

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Update on Samsung Caption problem

In reply to: More info needed

Samsung model UN55KS8000FXZA, version FAO1. Signal provided by Armstrong Cable. Picture & sound perfect as is the closed captioning. It just won't turn off. Firmware is up to date. Rebooted cable box.
Switched TV off and on a few times. Went through TV set up again.

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Cable box too

In reply to: Update on Samsung Caption problem

What make/model on the box?

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