TVs & Home Theaters forum


2016 Samsung 55 inch series 8 captioning wont turn off.

Closed captioning permanently on. I have turned it off with both the Samsung controller and the set top box controller but it is still on.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: 2016 Samsung 55 inch series 8 captioning wont turn off.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: 2016 Samsung 55 inch series 8 captioning wont turn off.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
More info needed

In reply to: 2016 Samsung 55 inch series 8 captioning wont turn off.

All makes/model numbers/cable providers for all gear involved. Which channel/app/show/stream were you initially viewing w/ cc(?)

Collapse -
Update on Samsung Caption problem

In reply to: More info needed

Samsung model UN55KS8000FXZA, version FAO1. Signal provided by Armstrong Cable. Picture & sound perfect as is the closed captioning. It just won't turn off. Firmware is up to date. Rebooted cable box.
Switched TV off and on a few times. Went through TV set up again.

Collapse -
Cable box too

In reply to: Update on Samsung Caption problem

What make/model on the box?

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Sublime suburban chariot

High on style and technology, the 2019 Volvo XC90 is an incredibly satisfying everyday crossover.