2004 Gateway 50 Inch Plasma

by Tx_Spitfire Sep 6, 2008 3:41AM PDT

I bought my Plasma, loved it. Now, early this year it started having what I'll call splotches, on the screen mostly with night scenes. Gateway was no help. When I call a repair company they wont give me any idea what the problem can be, they want to get the $200 initial fee. NO WAY! I want to know what is more than likely going on first of all, and then if it will be more economical to simply buy a new tv or repair this one. Also, will I have to do this every 3 1/2 years from now on or is this a fluke?

Thanks!!

Discussion is locked

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This is only going to get worse.

by r. proffitt Former Forum moderator Sep 6, 2008 4:18AM PDT

You were right not to pay for the diagnosis as the repair out of warranty is more than a new 50 inch plasma. Next time consider Costco and warranties in the 10 year range.
Bob

PS. This issue, beat to death at http://forums.cnet.com/5208-6142_102-0.html?forumID=60&threadID=96534&start=0&tag=forum-w;forums06

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by jonnybones Sep 6, 2008 10:41AM PDT

To say it succinctly, Gateway is not a good HDTV manufacturer. Like Insignia, Element, Vizio and other brands of that caliber, their price is their best quality. Now, for your TV, if they are asking more than half of what you paid for the TV to repair it, just buy a new one. Chances are you will get a better picture quality, and way more features. If its less than half, its up to you.

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2004 Gateway 50 inch Plasma TV

by Tx_Spitfire Sep 6, 2008 11:13AM PDT

They want me to spend a few hundred just to check it out. The should have some idea what is wrong with it and an approximate cost. I just dont want to invest a lot of money to get a diganosis and then find out i'm better off buying a new one.

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by jonnybones Sep 6, 2008 1:40PM PDT

hmmm, a few hundred to "check it out" seems like a rip-off. The only exception is if 100% of the diagnostic fee goes towards your repair cost, if you choose to get it repaired based on their recommendation. If it is a few hundred JUST to figure out whats wrong, id say forget it.

2004 Gateway 50 Inch Plasma

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