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General discussion

2 problems - media player and ip address

Feb 12, 2004 2:52AM PST

i have media player9 and when i play a file and it gets to 16 seconds the player freezes for about 8-10 sec. the file doesnt stop playing but you cant do anything with the player. after about 10 sec the player cathes up and works fine.i have 2 computers and they both do this. 1 computer is 1 day old and did this right out of the box. i updated it and the media player still does this. also if i type ipconfig in the run box, the dos type window pops up but closes immeditatly before you can type read or anything
thanks

Discussion is locked

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"1 day old" computers have warranty.
Feb 12, 2004 3:00AM PST

1. Have you called them on the issue?

2. "if i type ipconfig in the run box, the dos type window pops up but closes immeditatly before you can type read or anything"

This is PROPER operation. You could open a Command Window with Start, Run, CMD and then you can read the output.

Bob

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Re:
Feb 12, 2004 3:07AM PST

thanks i will call and as soon as i read you reply to the ip address i relized i was doing it wrong. thanks again

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Re:2 problems - media player and ip address
Feb 13, 2004 12:06AM PST

1. This file being played, is located where? If it is not resident on your system, please provide all statistics of where it is located and how your computer reaches it, as well as its name.

2. Use the Performance tab from Tools, Options to specify the network (or Internet) connection speed, the amount of time that streamed content is buffered, or to choose the video hardware acceleration.

a. All streaming media files Buffer before playing which is the process of sending a certain amount of information to the computer before the content actually plays. If network traffic interrupts a stream, the Player fills those gaps with information from the buffer. If network traffic is particularly heavy, interruptions may be noticed in the stream after the file begins to play because the buffer is empty and more information is needed. Streaming is a method of delivering audio and video files across a network or the Internet without downloading an entire file before it plays.

b. The number of seconds buffered before it is played can be changed in an attempt to correct problems, but in general it is recommended that the Player automatically adjust buffering. To change the buffering time (Tools, Options, Performance tab), click Buffer for "seconds" seconds, and then type a number between zero and 60.

c. To view statistics about playback, click View, Statistics.

3. The article [Q303275] states there may be a delay in streaming media from the Internet or stream media does not work and can occurs when using the built-in Internet Firewall components or Internet Connection Sharing.