Discussed daily in these forums are the need to go beyond just two tools to find the pests.
You would look up HIJACKTHIS and discover what else your machine has picked up.
There is no "do-this" cure, only investigation, research and finally removal.
In closing, as long as Internet Explorer is your only browser, I expect the machine to get reinfected and infested again and again. It's a lesson many are learning now. Last year saw a lot of changes, so we have to learn.
a). I am getting the foll. error when I tryto login to a website. This problem has started since Monday and I had no problems earlier. Others in my company also login to the same site and they dont have this error msg popping up.
This server could not verify that you are authorized to access the document you requested. Either you supplied the wrong credentials (e.g. bad password), or your browser does not understand how to supply the credentials required.
b). Whenever I use dial-up to access the net, my Compaq Presario 2596us freezes for about 10 minutes or so and then becomes ok. During these 10 mins. I am not able to open any new files or any browser window or download mails etc. though I am able to continue working on opened files but cannot save them .
After 10-15 mins. the notebooks unfreezes and then its all ok.
My A-V is avast and I run ad-aware too both of which are up-to-date.
Please advise solutions ! Thanks