Open the Windows Security centre, and it should inform as to what antivirus it thinks is installed. It may be AVG8, improperly removed, or something else. If it does register something, try and remove the vestiges using the appropriate removal tool. (For example) http://www.grisoft.com/ww.download-tools
See how you go with that. If no luck,you may need to reset the security centre repository. (Sometimes Windows gets itself a little bewildered, the poor dear.)
1. Go to control panel and open Administrative tools.
2. Click on services.
3. Go down to Windows Management Instrumentation.
4. Stop this service. Stop Security Center service too.
Set them to Automatically start.
5. Exit out of this area, to your desktop.
6. Right click Start, and choose Explore.
7. Go to c:\windows\system32\wbem\repository.
Delete this subdirectory ONLY.
Leave the others there.
8. Exit back to your desktop and reboot your computer (you might need to boot twice).
This will rebuild the deleted folder, and the database.
Once restarted, Windows Security Center should show the correct info.
Antivirus, and firewall, should now be recognized.
I very much doubt Comodo Safe Surf is registered as an AV, from what I gather it is simply a toolbar, like SiteAdvisor, or Linkscanner. AVG 8 has this. Maybe it conflicts with the Comodo one? (AVG8 is quite an involved piece of kit, and you certainly wouldn't be the first to be posting problems.)
Anyway, if after all this you still have problems, it may be that you will have to manually clean the vestiges off the computer. Post back and let us know how it (the above)works.
Had to re-activate win xp (ms told me because I installed new software, AVG 8 over a week ago.)
Windows Online activation would not accept ID off the original Win xp disk.
FINALLY, after 4 phone calls to MS, got the new 42 digit activation code.
In process AVG 8 got messed up.
I uninstalled AVG 8 using CP/add-remove.
After rebooting, with phone line unplugged from modem, when I tried to install avg 8, I got a message that ANOTHER Anti-Virus was running and should not install 2 AV's.
Looking at Sys Config Utility, I see... Windows defender, InteliPoint, Comodo Safe Surg, & Comodo Firewall, checked in the STARTUP items.
I don't knowingly have any other antivirus installed on the computer.
Any ideas what is causing this? Does AVG consider Windows defender or Comodo Safe Surg to be AntiVirus?
Thanks
Ben

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