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Praise

1800-880-8619 Yahoo phone number Canada

Jul 19, 2014 10:04PM PDT

I am having hard time to login into my email account.
i think that someone is using my email account, because my friends are calling me and saying that you are asking us Money.
I dont know what to do, it is so embarrassing for me.
Please help me.
Can i call on this number 1800-880-8619 to get help for my Yahoo email Account

Discussion is locked

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BEWARE - All readers
Jul 19, 2014 10:28PM PDT

I don't know what that number is, and I am not about to ring it. I do not advise anyone else to try it either.

To the user called yahoooCA

What happened when you tried that number?

What happened when you tried 1-800-318-0612, which is the number shown on Yahoo - Canada's own Help page at;
https://io.help.yahoo.com/contact/index?page=home&locale=en_CA ?

MarkFlax - Moderator

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Probably not
Jul 19, 2014 11:45PM PDT

Probably not. Yahoo is notoriously difficult to deal with for these kinds of issues and I'm not sure I've ever even heard an apocryphal story of someone being successful at this. Doesn't mean someone hasn't successfully done it, but it does mean that to call it an uphill battle would be like calling climbing Mt. Everest a leisurely nature walk. Most likely Yahoo will simply close the account so neither you or the scammer(s) can use it.

Best you can likely do is create a new account and email/call/talk to as many people who have your old account as you can that it was compromised so anything coming from there is not from you. Don't send money, don't click on links, don't do anything but delete messages from that old account. This time maybe be sure to pick a stronger password and evaluate some of your other computer security habits because those scammers got into your account somehow. Either you had a weak password or some malware on your system that captured who knows how many different passwords and other sensitive info and sent it back to someone else to use.