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169 ip address and "limited or no connectivity" Please Help

by cloropad / September 9, 2009 4:42 PM PDT

Hi, I've had this internet problem for well over 5 months now. I'll be using the internet, for about 5 - 10 minutes and suddenly I get the box "limited or no connectivity", and the internet goes out, and I see that I have a 169 ip address. I used the command "ipconfig" and got this information:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\ja>ipconfig

Windows IP Configuration

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Autoconfiguration IP Address. . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :

C:\Documents and Settings\ja>

So if you can help me fix this problem, I would really, really appreciate it! Thanks

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Re: no internet
by Kees Bakker / September 9, 2009 4:57 PM PDT

What I read: "media disconnected".

You forgot to tell one thing: is it a wired connection (loose cable) or a wireless one? (just the first hit of a google search for "media disconnected"). Most of the cures mentioned there seem to apply when it doesn't work at all and with you it works for 5-10 minutes before disconnecting.

My guess is the router (try another router or new firmware) or the laptop hardware (something like the switch turning off spontaneously or the wireless card breaking down). Try another laptop.
With "trying another" I mean: find a friend or family member that has one and use that for diagnostic purposes. It already helps a lot if you know if it's the router giving problems or the laptop.


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Using wireless network and a different network worked fine
by cloropad / September 9, 2009 5:26 PM PDT
In reply to: Re: no internet

I'm using a wireless network. Here's the official name on it, "Verizon GT704WG Wireless DSL Modem/Router" And I did try the internet at another house with a different wireless network and it worked fine there.

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So it seems something ...
by Kees Bakker / September 9, 2009 5:28 PM PDT

special with your router that times out or so. Time to contact Verizon.


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Three other computers are fine
by cloropad / September 9, 2009 5:33 PM PDT

Oh yeah, and there three other computers that connect to it and use it without any problems. It's just my computer.

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by Kees Bakker / September 9, 2009 5:43 PM PDT

- Three other computers work fine with your wireless router.
- Your laptop works fine with another wireless router.
- Your laptop doesn't work with your wireless router.
That's right?

Then the possible solutions seem:
1. Buy another router or upgrade the existing one to be compatible with even your laptop.
2. Bring laptop back to factory conditions (system recovery) to make it like the other 3 computers again.


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by cloropad / September 9, 2009 5:54 PM PDT
In reply to: Summary:

Well I thought it had something to do with the ip address going to 169 because it couldn't set up a DHCP. Isn't there a way to see if I have DHCP set up?

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by Kees Bakker / September 10, 2009 7:36 AM PDT
In reply to: DHCP

Running IPCONFIG /all from the command prompt will show it in the properties of your Ethernet adapter LAN-connection.

But if it works for 5 minutes, I'd say yes.


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