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General discussion

123Triad EXTREME Dissapointment

Jan 16, 2009 7:49AM PST

I am the owner of a major national franchise who was looking for a simple shopping cart for my customers to order my product. I am extremely disappointed with the work I received from 123Triad. I will never use them again and warn others before they make the same mistake. First, they could not complete simple customizations (as advertised) that I needed so my customers could use my site. Useablility means nothing to them. Almost anyone can build a site today, but making it usable (placing items on a site the way a customer would use it) is a skill they do not posess. I talked to at least 3 different PMs, a PM supervisor, and the general manager. None could deliver. Their PMs only forwarded my request to a "developer" (I use that term loosely) off shore. Turn around took forever. Initially I requested two sites. They built one from a template with limited functionality and was unable to customize it from there. After three months of frustration I terminated the relationship when it was clear that they couldn't deliver the first site. I was then sent a barage of collection notices via email to pay for a second site which development hadn't even started. Not to mention I paid for a site that I can't use! So BEWARE!!

Discussion is locked

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Ok
Feb 18, 2009 12:40AM PST

Sorry to hear this I saw of nice work by them, I'd like to talk to you, I setup E commerce sites all the time, very affordable too, Tellup Web Services, they don't want us to advertise on these forums, I respect that, so if you google tellup web you'll find us.

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Wow another dissappointed customer
Feb 18, 2009 3:57AM PST
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Yeah
Feb 18, 2009 4:38AM PST

Man, I'm just some little fart trying to build a business, but these guys seem to have really made some enemies.

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Little fart :)
Feb 24, 2009 3:07AM PST

As with anything sometimes the little guy can provide a better service than the big guys. Best of luck tellupj Happy

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123triad HELP!
Feb 9, 2010 3:47AM PST

I can speak with experience... I am currently having problems with 123triad.com. I sing up for a social network website and so far the progress was very slow and some updates I couldn't believe what they were doing. Now they changed my project manager and it's been two weeks that I don't get any update and the link that I was using to view my project is dead. Unfortunately, just now I'm researching deeper about these company and I'm ******** my pants... If were also a victim of this company or know how to win this fight please contact me... respond to my post... BUT FOR NOW I SAY: DO NOT DO BUSINESS WITH 123TRIAD !!!!

Thanks

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NEW VICTIM OF 123TRIAD
Nov 23, 2010 4:06PM PST

I should have research this company before I start, I started in July 2010, paid them $1400, all I am getting is a website Still not finished) that I can write on my own with FrontPage. Theres an issue with a simple navigating request, and they claimed that they can do it. They are not offering any refund, I am stuck here, did you take any action? Please let me know

Thanks

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Correction of typo
Nov 23, 2010 4:08PM PST

ooops, typo, I meant they can't do it