Phones forum

General discussion

$1000 deposit! WOW!!

by dwib / April 21, 2004 8:28 AM PDT

I went to the store last friday to get an all new contract. *Family share
1200* with 3 lines and 3 new phones.

WELL! MY GOD! $3000 deposit required for new activation. that is $1000 on
each of 3 lines. WOW!
The sales rep wasn't too helpful. He offered run my credit again. One
inquiry in my file is enough, thank you.

So I sent VZW this email when I got home:

I was just at your "Somewhere in M.A." store to buy new
service and phones. I was told I would need a $1000 deposit per line!
WoW! I want to know why? I could do a $200 deposit but $3000! WoW! It
would be cheaper to pay a whole year of service ahead of time and full
price of phones but the sales rep said I would still need to make the
deposit. What gives?

dwib

----------------------------------------------------

I recieved this response Sunday:

Dear dwib,

Thank you for contacting Verizon Wireless through our website. We apologize
for
the delay in responding to your inquiry.

Thank you for contacting us regarding our security deposit policy.

Verizon Wireless checks the credit of all potential customers. We believe
the
deposit we requested is fair and reasonable, considering the expenditures
and
risks incurred in the wireless industry with new accounts. Your application
was
processed by an automated system that reviews credit information provided by
consumer credit bureaus. The information we received in processing your
application unfortunately did not enable us to approve your request for
service
without a security deposit.

The credit bureau played no part in our decision to request a security
deposit,
other than providing us with credit information. Under the Fair Credit
Reporting Act, you have the right to know the information provided to us.
It
can be obtained by contacting our Credit Orders and Operations Department at
800-382-7116.

Please remember, as part of our Worry Free Guarantee you will enjoy the
largest,
most reliable nationwide wireless network. Feel free to contact us again
through www.VerizonWireless.com if you have any further questions.

Sincerely,

Teresa
Verizon Wireless
Customer Service


-----------------------------------------------

So I sent this email monday:

Thank you for sending me this information.

I called your Credit Orders and Operations Department at 800-382-7116 and
was told there is a single negative trade line in my Trans Union file. I am
aware of it but have not been able to get it updated properly these past few
years. Onestly I haven't put the time into it. As I am sure you know
maintaining ones credit file can be a time consuming exercise.

Regardless, my fico score should be high enough to obtain a contract though
VZW. Is there some compromise we can come to on the deposit? I could go as
high as $200 per line. You see I realy do want VZW service in preference to
another carrier. however I just can't see putting down $1000 deposit per
line despite the how much I prefer VZW.

Your effort is greatly appreciated. Please don't feel rushed.

dwib

---------------------------------------------

And recieved this response yesterday:

Dear dwib,

Thank you for contacting Verizon Wireless through our website.

Your questions require a more detailed analysis than the e-mail format will
allow.

We would like to extend you the opportunity to contact a Verizon Wireless
representative to discuss your inquiry over the phone.

Please contact our Verizon Wireless Customer Service Department by calling
800-922-0204.

As a quick reminder, you can dial #646 and send for minutes used, and #225
and
send for your balance. Both calls are airtime free!

Please remember, as part of our Worry Free Guarantee if you ever have a
problem,
it becomes our problem the first time you contact us. Feel free to contact
us
again through www.VerizonWireless.com if you have any further questions.

Sincerely,

Kelley
Verizon Wireless
Customer Service

--------------------------------------------

So I just called the Customer Service Department.

Well, after going though the "I'll transfer you" merri-go-round I ended up
back in the Credit Orders and Operations Department.

So I ask again if I can get the deposit reduced.? Wait.- put on hold.-
Wait. - Talk to manager. - Wait. - He comes back and says "there is nothing
we can do" it is $1000 depost per line, $3000 deposit total. I offered to
pay the full price for the phones and a whole year of service up front.
"there is nothing we can do".

So I Thanked him for his time and told him to have a nice day.

sheeeesh! credit should have NOTHING to do with wireless. reasonable???
risks??

Discussion is locked
You are posting a reply to: $1000 deposit! WOW!!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: $1000 deposit! WOW!!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re:$1000 deposit! WOW!!
by jwbass / May 1, 2004 8:02 AM PDT
In reply to: $1000 deposit! WOW!!

i am an agent for cingular wireless and i can tell you that once credit is run, the deposit stands, they do not compromise, but 1000 dollars is an awful high deposit, if you only had one mark on transunion, it should not be that expensive! i can't even recall ever having a deposit that high, and i've been an agent for about a year! if cingular is available in your area, try them out!

Collapse -
Re:Re:$1000 deposit! WOW!!
by THEHACK / May 21, 2004 8:59 AM PDT

just a thought ? you may want to check in on a pay as you go phones. hope this help's as my son had a very similar situation.

Collapse -
Re:$1000 deposit! WOW!!
by dave1973 / July 18, 2004 9:50 AM PDT

I'd like to know how bad the person's credit is. My mom and sister have really bad credit and Verizon only required $800 from my mom and sister ($400 per phone). Nextel wanted $1000 from my mom and sister for service ($500 per phone). They were lucky to get both services after spending $300 to cancel their family plan with Cingular for poor customer service. they're with Verizon Wireless and they did not have to spend $1000 deposit per phone. They spent $800 for deposit on 2 phones. So the original poster's credit must be that bad that Verizon Wireless wants that much.

Collapse -
Re: $1000 deposit! WOW!!
by strykernyc / August 5, 2004 11:58 PM PDT
In reply to: $1000 deposit! WOW!!

holy *** thats sick i can buy a car with that money and also pay the money to fix my horrible credit line. u need to try sprintpcs. i was 16yrs old when i got my phone, i got the pnone here on cnet not connected when i got it i call sprintpcs and with my permit id i was able activate my phone and didnt even have a job and now here i am still with sprintpcs and cant complaint at all. zero deposit. sprintpcs usually gives u cradit according to ur history so lets say u get 3 lins u get the plans then u multiply the price of all 3 lines and whatever amount of money is equal that u multiplay times 2 so thats ur credit limit. so lets say is $120 per line thats $360 n total. so 2 x $360= $720 ur credit limit u can use . n other words if u go over ur mins then u can use money u pay for but once it hit $720 the service will b shutdown until u pay half of it. simple as that. damn $1000 thats alot of beer

Collapse -
Re: $1000 deposit! WOW!!
by dave1973 / August 9, 2004 2:22 AM PDT

The only thing I can think of why that person needed a $1000 deposit is because that person's credit is that bad. Normally they only as for $400 per phone. That's what my mom and sister paid on a deposit, $400 per phone. A person can't always get service deposit free. You just got lucky like I did, only I signed up with Verizon Wireless. The only way a person can sign up for service with a contract w/o a deposit are those who have good credit.

Collapse -
Re: $1000 deposit! WOW!!
by Desertritz / August 9, 2004 5:16 PM PDT
In reply to: $1000 deposit! WOW!!

Go check out Sprint. Their deposits are reasonable

Collapse -
deposit for cell phones
by jonickmaddie / January 18, 2005 10:51 PM PST
In reply to: $1000 deposit! WOW!!

well i had the same trouble. I wanted to get service thru cingular and they told me 750 deposit and i wanted 3 phones that is 2250 dollars just for the deposit not including the phones and service...that is kinda outragous!! When cell phones started it wasnt that much to have one but now since everyone is getting one or trying to get one it has went up 100 percent. I agree it is not right to treat people so bad but they should make it more reasonable if they want more people to have service. But that isnt going to happen anytime soon. But i see other sites giving away phones but i am not sure trust them. oh well i guess it was never my destiny to give them more money.

Collapse -
(NT) (NT) Why don't you consider a pay as you go plan?
by hh / January 18, 2005 11:33 PM PST
Collapse -
Wow
by Mary / January 25, 2005 10:07 AM PST

How bad is the person's credit to have a deposit this high? I don't blame companies for not wanting to take a risk with someone that has very bad credit.

Collapse -
Cingular is offering
by Jerry562 / January 25, 2005 7:05 PM PST
In reply to: $1000 deposit! WOW!!

no charge for the phone, no credit check, no startup fee, no kidding of their website.


www.cingular.com

Collapse -
PS
by Jerry562 / January 25, 2005 7:06 PM PST
In reply to: Cingular is offering

and no contract.

Collapse -
You must not understand
by DaCellMan / February 19, 2005 10:58 AM PST
In reply to: $1000 deposit! WOW!!

You have to understand that they want that much money from you because they can't just come out and say NO we don't want you as a customer and telling you $1000 is the next best thing. There are costs involved in extending you service. on average, if you get three phones the company is losing 400 dollars right from the start on equipment cost. If you turn around and don't pay them they are out that money. That big of a deposit is kind of extreme though. My experience is keep trying. I went from 400 to 0 just by being persistant. Go to Radioshack and run your credit next time with Verizon, if it comes back very high ask them to call and have it reevaluated by second level, usually they will have it reduced down to the next credit class.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?