Whenever posting questions on these forums, please give us as much information as possible about your computer. Depending on your issue, we might need the operating system, processor speed, amount of RAM installed, brand name of the computer, (if there is one), and any EXACT error messages you are receiving, plus any other information you think might be helpful. The more information you give us, the better informed our answer will be.
In the meantime, because your issue could be spyware or viruses, (If you can get on the internet in "normal" Windows), please follow the instructions below:
First, click on either, or both of the links below and run the free online scans they provide:
Housecall Online Scanner
Panda Online Scanner
Next, download, install, update, then run ALL of the free spyware removal tools from the links below:
Today my PC suddenly gave me a lot of hard time. Here is a list of my problems:
1. After I switch on,it takes almost 5 minutes before I can see a desktop (problem exists for some time, but today it's taking specially long)
2. Restart can't be performed. It stops in the middle and desktop screen won't appear. If I need to restart, I will have to perform switch off, switch on operations. (Problem exists for some time)
3. Since today I can't send emails. Once I open an Outlook Express and click on Send button, the Internet connection would be dropped immediately. The email won't be sent. The Symantech error message "You have a problem with your Server connection".
4. After previous problem, if I close the initial Symantech Error message, another Symantech pop up with Security Alert will come up and won't dissappear, no matter what I do.
The Internet connection seems to be OK if I don't open Outlook.
Thanks in adavnce for all your help and advices.