Question

1-2 mbps internet speed nightmare!

In the area I live the internet speed is estimated at 17mbps, however I get around 2mbps on a good day. all my devices have the same problem with the wifi, and even when I turn them all off and preform a speed test on my wired PC it never improves, I have changed the micro filter and also the router, even the Ethernet cable and rebooted the router recently and still have no luck.

Before you ask I only have one phone socket in the house with nothing else connected to it other than my router, I have ran out of ideas and Im getting frustrated paying for a service that dose not deliver on what it says it will, please help and thank you.

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Clarification Request
Share a little more.

I read you only have a router. That's not right and my bet is there is some modem or modem+router combo.

Depending on the gear (always share make, model, firmware versions) there are sometimes a few tests to see what the issue is. But DSL can be troublesome and you are back to the ISP to fix their system.

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Answer
Keep it Simple...

First, there is no such thing as an estimated internet speed. Your provider should clearly advertise their available speeds. Connecting a computer directly to the modem and going to www.speedtest.net should produce that speed. The only exception to this rule is if you are in a multi-family dwelling where the internet is shared among all users. If this is the case, the internet may be rated at 17Mbps, but the complex may be limiting the bandwidth of individual users.

If you're not sharing the connection, and you are not getting the speed promised by the provider when directly connected, make sure your modem is compatible. If everything checks out and your still not getting the advertised speeds, switch providers.

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